Sometimes, after a surgery or illness, home care assistance is required to help patients recover at home. These kinds of services are necessary to complete recovery in a safe and comfortable environment. However, what should you look for in an in-home health care agency? We have some important tips for choosing the right home care assistance organization for yourself or a loved one.

What is Home Care Assistance or Home Health Care?

Home health care, as provided by an agency like All Saints Health Care, is set for a limited time period. For instance, home care assistance may be needed for someone who is recovering from hip surgery. In this case, an occupational therapist would visit the home to help patients regain everyday skills, such as putting on socks, while the hip is healing. A physical therapist might also come to help the patient regain strength or improve motor skills. Additionally, a home health aide might be necessary to help patients with tasks such as bathing, grooming or even visiting the doctor.

What Should You Look for in a Home Care Assistance Provider?

Certification and Licensure

First, a home health care agency should be licensed by the state in which you live. For example, All Saints Health Care is licensed in Kansas. Agencies that are approved to bill through Medicare have met specific state and federal requirements for patient care and financial management. Non-certification could be a red flag for you to consider. 

Proof of this is also provided through certification as a Community Health Accreditation Partner (CHAP). According to CHAP, “A CHAP-accredited organization has demonstrated that it has met regulatory requirements and nationally recognized standards. Accredited Home Health and Hospice providers also demonstrate compliance with the Centers for Medicare & Medicaid (CMS) Conditions of Participation for Medicare Certification.” In this case, All Saints Health Care is honored to have achieved CHAP accreditation.

Provides the Services You Need

Second, you need to determine if the home health care agency provides the specific types of services you need. For instance, will you need speech therapy? If so, an agency that employs a speech therapist is what you will need. In this case, All Saints Health Care provides skilled nursing services, physical therapy, speech therapy, occupational therapy, home health aides, and medical social workers.

Shares References from Past and Current Patients

Third, the home health care agency should have references they can provide you from previous or current patients. Obviously, a personal recommendation from friends and family members is another way to find a home care assistance provider. These recommendations may tell you as much about what you aren’t looking for than what you are. However, if an agency is reluctant to share references, you might consider looking elsewhere for your services.

Transparent Billing Practices

In addition, you should be well aware of how the home care assistance agency bills for their services. Reputable organizations are certified and approved to bill through Medicare. Don’t be afraid to ask questions about which kinds of insurance are accepted. For information about the kinds of insurance and payment, All Saints Health Care accepts, review our Frequently Asked Questions page.

Contact All Saints Health Care for Home Care Assistance

In conclusion, who will provide your home care assistance is an important decision. In general, you should employ an agency that is licensed and accredited, provides the services you require, be willing to provide references and be upfront and transparent about billing. If you are in need of home health care, or home care assistance, contact All Saints Health Care today.

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All Saints Health Care 
3425 W. Central Ave. (Lower Level) 
Wichita, KS 67203
Office | 316.941.9698
Fax | 316.941.9642
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All Saints Health Care is an equal opportunity employer. All Saints Health Care prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.
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